![]() ![]() I don't even need to integrate it so much into web sites, just want to use it to make documentation that is simple, consistent, fast, concise and easy to update/modify.īut getting in the door $2500/yr for small business doesn't work. I mean, I could probably sell it to a whole company based on using the software to make awesome, quick documentation and then have different departments ask me what I use and then teaching them to use screensteps. I had confidence that I could use my own screensteps instructions to give to others or re-read when I forgot the 20 steps it took to get adobe enterprise integrated into the active directory domain!Ĭould we get a $300 version with 5 contributors? Screensteps put me on steroids and I was able to use just one program instead of three and maintain consistency throughout documentation and created documents that were clear to both end users or other IT people for the back end tasks that I had to learn for the first time on a daily basis - Plus, trainers and managers can use ScreenSteps to facilitate instructor-led training or create stand-alone courses for onboarding employees, rolling out new. It will also be saved to the ScreenSteps cloud. Then download a PDF of it when you’re done. When a request comes in for instructions, create a new article using the Launchpad and document the process using the desktop editor. Just so you know, I'm super quick with screenshots (Windows shift + S), paste to mspaint, markup image, copy/paste to word doc. Just download the ScreenSteps app to your computer and keep the Launchpad open in the background while you work. ![]() I could put together complicated documentation for processes complete with screenshots, consistent numbering of steps, easy to use inserts of images, text, number bubbles. Kommentare: Once set up, it works great, works fast, love it, wish I could afford it for my current company, I'd buy it in a heartbeat! Some parts are technical and difficult in initial setup, the support is good though, definitely need an IT person doing the set up.Įase of use. ScreenSteps is a comprehensive utility designed to help you save time and work more efficiently by providing you with all the tools required to author articles. I'd never bother with the desktop application again. Relevant statuses for a published article:-> Needs Review: an article requiring review can be published for the benefit of the customer/solving a ticket, use your judgment to assess if you can publish right away.-> Approved: if you are the Product owner and dont need a review, it can be published right away to Approved. I wish there were an integration that would allow me to use SnagIt to capture screenshots and insert them directly into the web-based editor. It does have a built-in screen capture tool, but the capture options are limited compared to tools like SnagIt. ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQs to improve customer service and reduce tickets. ScreenSteps' desktop application is a little buggy and feels outdated, even if it's not. When major changes happen, such a big update to a software's UI, this can mean updating thousands of screenshots across hundreds of articles - with no easy/efficient means to do so. The article itself can be used again and again as part of a whole bundle of articles (think E-book. ScreenSteps works equally well in both situations, for both products.īecause it's so easy to create ScreenSteps articles, and because articles are written in bite-sized pieces, you can quickly end up with hundreds of pages of content that need to be maintained. blog post, as lesson in ScreenSteps Live and PDF file. Two of these products require very different site settings (one is open to the public, the other is private and for customers only) and are developed by very different teams with very different communication styles. ScreenSteps is designed for creating internal procedure documentation and operations-based training courses. If you need to make an Editor a Reader, or a Learner an Admin, you can simply modify their. Integrated screen capture Increase the clarity of your SOPs without having to copy and paste images into a Word document or web editor. How to Allow a Contributor to Edit PDF Templates. As my company's sole technical communicator, I run multiple ScreenSteps sites for different products. ScreenSteps will help your employees know what to do and will help you create, publish, and update clear, effective SOPs in less time. ScreenSteps is also loaded with useful features that can be flexibly incorporated into a team's documentation process. Select the Chapter or Article needed for download. Other than the amazing customer support? ScreenSteps does exactly what it says it does - it enables teams to write beautiful, professional-looking online help documentation, FAST. From the main window you can also download a chapter or an individual article. $url = $ this-> getCompleteURL( '/spaces/'.
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